Aldeg TEHNOLOGIES

Aldeg TECHNOLOGIES Money Back Guarantee and Refund Policy.

We at Aldeg TECHNOLOGIES want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please contact our support.

In the event, however, that you think your purchase falls under the below money back policy, we want to make things right. Within 30 days of any money back guaranteed purchase, Aldeg TECHNOLOGIES will refund the full price you paid upon request. Simply contact us via our contact form and let us know you’d like a refund. No refunds are provided after more than 30 days following purchase.

What is the Money Back Guarantee?

At Aldeg TECHNOLOGIES.com, we're confident in the quality of the services we sell and the work that we put into getting them ready for your daily use. If a product that you've bought from us doesn't work and our team of expert Support staff can't solve the problem for you, we will give you back your money.

Is Money Back Policy available for every service?

No. The Money Back Guarantee applies not to all services available on Aldeg TECHNOLOGIES apart from those titled with this policy on their very respective pages.

Which countries are eligible for the Money Back Guarantee?

All countries are eligible. Wherever you live, you are entitled to get a full refund if, for technical reasons, your purchase doesn’t work on your system.

How does it work?

If, within 30 days after the purchase of your service / device, you experience technical problems, contact our customer support. They will do their best to help you fix the problem and if, at the end of their attempts to solve the problem your service / device is still not working, we'll give you back your money.

When will I get my money back?

The time between us issuing a refund, and you getting your money back, can vary depending on your payment method:

- If you paid with a Visa or Mastercard, you will get the money back on your bank account within a few business days.

- If you paid via PayPal, the time needed to process your refund will vary, depending on the kind of payment you used (PayPal balance, or through your bank account, or your debit or credit card linked to your account). As soon as we issue the refund, you will receive an email from PayPal, which will contain more details about the process.

- If you paid via bank, we will need your bank account information in order to issue the refund. Unfortunately the nature of Banks makes this necessary. As this will be a bank transfer, most likely international, the amount of time needed for you to receive the funds will vary.

- If you paid offline ( M pesa, Tigo Pesa, Z pesa or Airtel Money) we will need a registered number that used to pay + owner verification details, i.e ID, Driving license ETC.

I want a refund! How do I initiate the refund procedure?

You simply need to contact our Support Team, by using the “Technical Issues with Service / device”, and describing the problem as accurately as possible. We will get back to you with what we think might help fix your problem. If we can't get it working together, you will get your money back.

We always aim to provide our users with working services, so first we'll try to get your purchase working on your system. If we can't get it working, we'll get your money back. No worries.

Can I get a refund for a Promotion code I've received?

No! You can not get a refund for a Promotion code you've received.

My system doesn't meet the minimal requirements specified on product page, can I get a refund?

Well, there's a reason why we post the system requirements on each service's page: so you can see for yourself what you'll need to have on your rig in order to be able to run a service. If your service doesn't work because you misread our system specs, all we can really offer is that we're sorry for you.

Do I need to pay extra for the Aldeg TECHNOLOGIES Money Back Guarantee?

No. The Aldeg TECHNOLOGIES Money Back Guarantee is automatically included with the purchase of virtually every money back guaranteed item on Aldeg TECHNOLOGIES.